Same-Day Shipping Policy
At Full Strength Supplements, we prioritize the expedient delivery of your orders. To this end, we are pleased to offer same-day dispatch for orders placed before 2 PM EST, from Monday to Friday. Orders received after this cutoff time will be dispatched on the next business day. It is important to note that while we strive to maintain same-day shipping, this service is subject to availability and may be impacted by factors outside our control, such as inventory levels or carrier delays. We offer a range of shipping solutions to accommodate both domestic and international customers, though delivery times will vary according to destination.
Should any delays or complications arise with your order, we will promptly communicate with you to find a resolution. For further inquiries regarding our same-day shipping service, our customer service team is readily available to assist you.
Returns Policy
We are committed to ensuring your satisfaction with our products. If you find yourself needing to return an item, we accept most new, unopened items within 30 days of delivery for a full refund. In cases where the return is due to an error on our part (e.g., if you received an incorrect or defective item), we will cover the return shipping costs.
Typically, refunds are processed within four weeks from the day you send your item back to us. This timeframe includes the transit time for us to receive the returned item (5 to 10 business days), the time required for us to process your return upon receipt (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days). In many cases, you will receive your refund sooner than this.
Should you need to initiate a return, please reach out to us with your order number and the details of the product you wish to return. We will promptly provide you with instructions on how to proceed with the return process.
Shipping Information
Full Strength Supplements is capable of shipping to virtually any location worldwide. However, please be aware that certain restrictions may apply to some products, and some items may not be eligible for international shipping.
Upon placing your order, we will provide you with estimated shipping and delivery dates, based on the availability of your items and your chosen shipping options. Shipping date estimates may also be provided on the shipping quotes page, depending on the selected shipping provider.
Please note that shipping rates for many items we sell are determined by weight. The weight of any item can be found on its detail page. In accordance with the policies of our shipping partners, all weights will be rounded up to the next full pound.